PrivacyPolicy
Privacy & Cookie Policy – NW Living
Last Updated: April 2025
This website is operated by NW Living Ltd ("we", "us", or "our"). We are committed to protecting your privacy and handling your personal data transparently and securely.
1. What Data We Collect
We collect personal information that you voluntarily provide via our contact forms, including:
- Your name
- Email address
- Any message you choose to include
We also use Google Analytics, which collects anonymised information about how you use our site (e.g., pages visited, time on site, browser type).
2. How We Use Your Data
We use your data to:
- Respond to your enquiries
- Send you update emails about NW Living
We store this data securely in our Zoho CRM system and may use an email platform to send you updates. You can unsubscribe at any time.
3. Cookies
We use cookies to:
- Understand how users interact with our website (Google Analytics)
4. Sharing Your Data
We do not sell your data. We only share data with trusted platforms we use for operations, such as:
- Zoho CRM
- Email platforms
- Google Analytics (data is anonymised where possible)
5. Data Retention
We retain your data until you unsubscribe or request its deletion.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Object to the processing of your information.
- Request the deletion of your personal information, subject to legal requirements.
7. Your Rights
You have the right to:
- Access, correct, or delete your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at: info@nwliving.co.uk
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please check this page periodically for any changes.
